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ABOUT HALLIWELL JONES CHESTER

Browse through our latest news and vacancies or meet our friendly team using the tabs below.

Latest News & Events

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BMW CYBER WEEK: UNMISSABLE.

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Click & Collect at Halliwell Jones

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COVID-19 Statement

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Introducing the new BMW 128ti.

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The BMW 5 Series.

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Pre-order the new BMW iX3 Premier Edition

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BMW Owner's Guide: Maintaining Your BMW.

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The BMW 330e Saloon - Best Plug-in Hybrid 2020

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Christmas Opening Hours

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Five Star Car - The BMW 3 Series

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Bodysgallen Hall on Halliwell Jones Rewards

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Discover the BMW X Range | Now available with 2.9% APR

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The all-new BMW 1 Series is now available on the Motability Scheme

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The BMW 3 Series Touring

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Win at 2 Night Break with the Nelson Hotels Group

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The BMW M5 Edition 35 Jahre

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Introducing the all new BMW 1 Series

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Launching The Next Generation In BMW Luxury

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Convertible of the Year - BMW 4 Series Convertible

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Give change to make a change

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Geneva Motor Show 2019

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BMW WINS BEST FLEET MANUFACTURER AWARD FOR THE FOURTH TIME.

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ANTI-SLAVERY AND HUMAN TRAFFICKING STATEMENT

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BMW Help: Recalls

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BMW awarded the 'Overall Winner' at the Tow Car Awards 2018

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The Halliwell Jones Rewards Card

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THE NEW BMW CONCEPT M8 GRAN COUPÉ

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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BMW M.

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Meet the team

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David Nutter

Head of Business

Mike Anderton

New BMW Sales Manager

Stephen Maher

New BMW Retail Manager

Stuart Holland

New Car Sales Executive

Louis McCallow

New Car Sales Executive

Steve Wakeman

New Car Sales Executive

Steve Ricketts

New Car Sales Executive

Denice Woodcock

Corporate Sales Manager

David Smith

Local Business Development Manager

Barry Kelly

Used Car Sales Manager

Andy Breakey

Used Car Business Manager

Mark Jordan

Used Car Sales Executive

Martin Allen

Used Car Sales Executive

Rachel Gough

Used Car Sales Executive

Andy Ibell

Used Car Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very quick service.

Service

As always, Halliwell Jones Chester provide an efficient, friendly service without any problems.

Service

Always very helpful and friendly

Service

Problem seems to have been fixed.

Service

Claire was her usual friendly, courteous & efficient self.

Service

FAULTLESS FROM START TO FINISH

Service

I was very impressed with the result of my service including the price and also the customer service from Kevin.

Service

Great check-in and up-dates through the day. Very efficient process.

Service

Very pleased with efficiency and accuracy of process

Service

Very friendly and considering the current restrictive circumstances, all did a great job.

Service

Car was fixed and was quick

Service

Efficient, nice people.

Service

Fast; efficient and very helpful and friendly staff.

Service

On time good value for money

Service

Being able to drive straight into a covered area with plenty of room for a wheelchair user to get out is such a massive help which means the hours to fill don't start stressed out. I am so grateful the car was ready early and cannot fault anything.

Service

Very professional and accommodating despite the current situation with Covid.

Service

Exceptional customer service in difficult circumstances. Covid precautions were spot on. I had travelled from another area & needed to wait in Chester while the work was done, but was kept informed on progress and likely completion time throughout

Service

Easy to drop off car. Ready on time

Service

The service was thorough, staff were courtious and helpful.

Service

Good drop off and collection, work finished ahead of time.

Service

Completed within schedule. Booking in process straightforward and uncomplicated.

Service

Again excellent. Very professional

Service

extremely efficient

Service

Great personal attention

Service

Easy to book . Easy to self check in. Ready when they said it would be

Service

This was the first time we'd been dealt with by Kevin Bobbett - which I'm pleased to say was very positive for us. Also, Matthew Edwards did a 'vehicle health check' for us and it us beneficial to see the video and commentary.

Service

Given the current difficult situation we are all living in, I couldn't fault anything.

Service

Professional and helpful

Service

Excellent service.

Service

Everything went to plan . All work done and on time. Mike was very helpful .All covid secure.

Service

Great service

Service

smooth drop of service and collection

Service

Always good to deal with. Friendly and efficient.

Service

Personal care and attention shown.

Service

very good

Service

Gareth and team including my greeter in pick up were polite, friendly helpful and very efficient - a credit to HJ group and BMW

Service

James White the check in person was very helpful and carried out the process and when I picked my car up he told me everything was perfect and walked me to my car.

Service

Lovely experience

Service

Well dealt with from arrival to final collection, and kept updated with progress over a two day period. Well done

Service

Very helpful and friendly

Service

The service team were excellent, polite, courteous and looking to please

Service

Was given updates and the problem was fixed within 24hours

Service

Clear video footage from mechanic explaining what he has done.

Service

Lamp replaced at reasonable cost

Service

Customer service was excellent.

Service

MOT done. No service required. All done in an hour.

Service

Kept fully informed and they were entirely helpful.

Service

Amazing from start to finish. A special thank you to James Whitfield at the Chester service centre who dealt with me throughout the process and was excellent. He is a credit to your business.

Service

The service was completed on time and I had my car returned to me at a time that was suitable to myself.

Service

Dedicated and precise work

Service

Great customer experience very helpful and efficient

Service

Everything was carried out as I expected with polite efficiency.

Service

Staff are very friendly and efficient

Service

Once I was able to get the car in, the service staff and service was excellent.

Service

Efficient excellent service !

Service

Service completed as expected.

Service

Drop off and pick up process respecting social distancing worked very well

Service

Completely satisfied

Service

As always the friendly and knowledgeable staff were excellent.

Service

Efficient Covid safe check in. Informed me that less work needed than expected so saved some money.

Service

in view of the current covid situation the service was first class with particular thanks to Mike Lloyd for his good service

Service

Complete service provide by the staff

Service

Good communication fast service efficient staff

Service

Easy access and friendly staff

Service

Efficient and helpful but the online video explaining check-in indicated that the car would be washed. When I arrived I was told that it wouldn't be

Service

I generally find the staff friendly and approachable. The work is completed in line with expectations.

Service

The service was good,offered a bottle of water which was accepted.

Service

Simple to book in and very quick turnaround

Service

Service carried out promptly

Service

Efficient and no small talk.

Sales

Both salesman, Louis and Andy where so caring and very helpful. No pressure selling which is reassuring and nothing was too much trouble.

Sales

Steve was excellent to deal with and made the whole process as simple as possible.

Sales

Stuart Holland listened to my requirements and was very professional in his manner. He explained everything clearly without ever being condescending.

Sales

Good Service

Sales

our salesperson louis was very helpful and informative and kept us up to date with the car build in germany

Sales

Fantastic given current circumstances

Sales

Everything went to plan

Sales

I had my new car delivered and this was very easy and convenient with regard to the current situation with covid 19. The salesman had all the necessary documents for me to sign and the handover was very straightforward.

Sales

All good

Sales

Sales person, Francesca Hanslip was excellent

Sales

Well informed Prime service

Sales

Our salesman at chester just made things easy and a nice experience

Sales

Couldn't fault any part of the whole experience. An absolute pleasure throughout.

Sales

A seamless experience from start to finish

Sales

Good introduction to car's capabilities. Took his time and answered all our questions very clearly.

Sales

Seamless process

Sales

Knowledgable and friendly staff

Sales

Despite COVID helped me as much as possible

Sales

I was kept informed throughout and am delighted with my new car

Sales

Sales man Jonathan very helpful. Interaction with other Halliwell Jones staff good.

Sales

Everything was explained in a very professional way ,excellent service

Sales

When we picked the car up the handover was informative and friendly.The car had been prepared to a high standard.we were very pleased.

Sales

The sales executive was very friendly and knowledgeable and made the experience very enjoyable