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ABOUT HALLIWELL JONES CHESTER

Browse through our latest news and vacancies or meet our friendly team using the tabs below.

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David Nutter

Head of Business

Mike Anderton

New BMW Sales Manager

Stephen Maher

New BMW Retail Manager

Stuart Holland

New Car Sales Executive

Louis McCallow

New Car Sales Executive

Steve Wakeman

New Car Sales Executive

Steve Ricketts

New Car Sales Executive

Denice Woodcock

Corporate Sales Manager

David Smith

Local Business Development Manager

Barry Kelly

Used Car Sales Manager

Andy Breakey

Used Car Business Manager

Mark Jordan

Used Car Sales Executive

Martin Allen

Used Car Sales Executive

Rachel Gough

Used Car Sales Executive

Andy Ibell

Used Car Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

in view of the current covid situation the service was first class with particular thanks to Mike Lloyd for his good service

Service

Complete service provide by the staff

Service

Good communication fast service efficient staff

Service

Easy access and friendly staff

Service

Efficient and helpful but the online video explaining check-in indicated that the car would be washed. When I arrived I was told that it wouldn't be

Service

Simple to book in and very quick turnaround

Service

The service was good,offered a bottle of water which was accepted.

Service

I generally find the staff friendly and approachable. The work is completed in line with expectations.

Service

Service carried out promptly

Service

From the point of entering the service bay everything was explain to me, the video coverage of the underside was brilliant, staff were very polite...I am looking forward to the next service.

Service

Problems dealt with honestly by James White.

Service

Car ready at agreed time

Service

Updated on progress. No extra charges

Service

Helpful and friendly staffs. Clear and concise communication. Easy vehicle drop off procedure and taken adequate measures for customers and staffs during this time of pandemic. I am pleased.

Service

Even offered to cancel service as 'too soon'. It was 12,500 miles and 16 months. I do not think present 'thin' oils can really do 20,000 miles. Carried out service while I waited, good idea.

Service

I was able to pick up my car at my own convenience with no questions asked!

Service

Loved the video report.

Service

As Above

Service

On this occasion everything was completed without a hitch from booking in to collection.

Service

Great service

Service

My vehicle was recalled, BMW dealt with the matter swiftly and treated well upon arrival. Everything explained when I collected it, supported by an Email when I returned home

Service

I was very satisfied with the service given by the staff at Halliwell Jones

Service

Usual service standard, all very good

Service

work carried out very well

Service

Service was fantastic, kept me up to date with progress and any changes, and quality of work couldn't be faulted

Service

Team spot on and whole experience really good. Loved the video of the vehicle check... very interesting also.

Service

The car was booked in for an MOT which was completed satisfactorily.

Service

Kept informed, felt really confident about outcomes and reassured knowing we were in safe hands

Service

visit was carried out professionally

Service

The job e.g. brake fluid and mot all happened as told.

Service

Easy & smooth process.

Service

quick and organised, great key drop system

Service

All good...service reasonable cost and MOT carried out without a problem.

Service

All work carried out as required and additional work identified and reported. Also provided I-Drive renewal advice

Service

Couldn't be more helpful from start to finish. Very impressed.

Service

kept me upto date with what was needed

Service

I was professionally dealt with in a personal manner with efficiency and friendliness.

Service

Always good service.

Service

Really satisfied with the service I received

Service

Had no problems car finished on time

Service

It was very well organised in terms of drop off and pick up in the current situation.

Service

Efficient well organised especially in difficult times

Service

Kevin Bobbett was my service engineer and was very good in dealing with my warranty problem and dealing with my other query - special mention to him

Service

Very professional,helpful

Service

Halliwell Jones look after both the car and the customer

Service

Friendly, helpful and informative staff

Service

The service experience was as good as it could have been in the current COVID circumstances. The team were very polite and helpful.

Service

Great customer service reps always lovely to deal with and so helpful , great staff in Chester

Service

Dealt with very politely and efficiently

Service

Usual excellent service , particularly from customer service.

Service

Efficient Service Reception advisor. (James) Courteous, respectful and helpful. Repair done quickly. Whole experience under COVID conditions was effective and efficient.

Service

Initial service cancelled due to covid - rebooking process easy and vehicle ready at promised time and further work diagnosed under warranty

Service

Up to date and very nice poeple.

Sales

Despite the COVID affects, everything was good. Got access to videos a few days before so that was good.

Sales

Fifth vehicle from same dealership, says it all. Francesca Hanslip excellent ambassador for Halliwell Jones

Sales

Efficient and friendly service especially from salesman Stuart Holland.

Sales

Always have time for you, excellent car hand over, staff keen to support customers when you have issues. Service department go above and beyond. Senior managers make time to address concerns in person not just trying to fob you off.

Sales

Made my day as it was presented to me on my birthday which was a great turnaround. I was made to feel special as the car was under a cover ready to be revealed to me in a presentation room.

Sales

All handled professionally and quickly. No problems at all

Sales

The process is easy and simple with great support from staff members.

Sales

Really happy with Louis presentation of new car. The reveal was great fun

Sales

Halliwell Jones were great from start to finish

Sales

I think I've answered everything in the first question

Sales

as i said the help we had choosing this particular car

Sales

Even though we have the pandemic i am satisfied with the service from everyone at Haliwell Jones at Chester.

Sales

Kind and thoughtful reception and every care was taken in view of theC lockdown